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DigiCert TLM: check ServiceNow endpoint inventory

DigiCert’s November 4, 2026 release notes (ONE 1.13407.3; TLM 1.6472.0) say its ServiceNow connector no longer exports certificate IP addresses, ports or domain names to the CMDB. IP and port fields have a 255-character limit that can truncate multi-endpoint values. An app and CMDB update is planned, without a release date in the advisory.

The integration guide describes connector scope by business unit, profiles and exclusions. App-request copies and connector synchronization are separate integration options.

A short inventory check

  1. Confirm scope. Record the configured selection before comparing certificate counts.
  2. Sample a shared certificate. Compare a known deployment list with its CMDB record. Separate missing endpoints from missing certificates.
  3. Review dependencies. Flag dashboards and renewal checklists that assume endpoint columns show every deployment.
  4. Keep evidence. Save a dated comparison and repeat it after the announced update. Verify completeness rather than assuming an upgrade establishes it.

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